Articoli

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Controllo interno-esterno nella valutazione dei rischi e delle performance aziendali

[Editorial]

The scope of this article is the analysis of the reputation risk management process with the aim to define a conceptual model that could be applied to identify, assess and mitigate this type of risk. This model is based on the analysis of the extant literature on risk management and on corporate reputation. This analysis reveals that the measurement of the reputational risk is a controversial aspect and there are different approaches that could be used to carry out this activity. Furthermore the value of the corporate reputation may be influenced by many variables and a wide range of actions could be implemented to reduce the probability and/or the impact. However the analysis of the existing models for reputation risk management reveals noticeable differences regarding the variables and the methodology that could be used. Based on these findings, our conceptual model proposes a qualitative methodology to assess a set of reputational risk drivers. Moreover the model highlights the importance of the internal control systems and the crisis communication management for risk mitigation. Future steps include the formal validation of this model through an empirical investigation that will be carried out on a selected number of Italian companies.

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MC2013.3_1_MARCHI

management-control-cover-150x180

Un modello di gestione del rischio reputazionale. Dall’identificazione al fronteggiamento.

The scope of this article is the analysis of the reputation risk management process with the aim to define a conceptual model that could be applied to identify, assess and mitigate this type of risk. This model is based on the analysis of the extant literature on risk management and on corporate reputation. This analysis reveals that the measurement of the reputational risk is a controversial aspect and there are different approaches that could be used to carry out this activity. Furthermore the value of the corporate reputation may be influenced by many variables and a wide range of actions could be implemented to reduce the probability and/or the impact. However the analysis of the existing models for reputation risk management reveals noticeable differences regarding the variables and the methodology that could be used. Based on these findings, our conceptual model proposes a qualitative methodology to assess a set of reputational risk drivers. Moreover the model highlights the importance of the internal control systems and the crisis communication management for risk mitigation. Future steps include the formal validation of this model through an empirical investigation that will be carried out on a selected number of Italian companies.

Fr

Investigation of risk management and risk disclosure practices of Italian listed local utilities

Local utility services deeply affect the overall quality of life of a country’s population. For this reason service providers should pay strong attention to risk management practices, but also to the external communication of both the risk exposure and the risk responses. Following a qualitative methodology, this paper aims at exploring the risk management and risk disclosure practices of five Italian listed local utility companies combining two research methods: questionnaire and document analysis. Results show that these Italian listed local utilities are characterized by different maturity levels of risk management practices, which are not extensively disclosed in public reports and documents. Interestingly, the link between the level of disclosure and maturity of risk management practices is confirmed just for those companies that seem to be the most mature in terms of risk management.

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Keywords: Risk disclosure, public utilities, risk management

management-control-cover-150x180

Corporate governance, risk management e responsabilità sociale fra presente e futuro dell’attività di internal auditing

Negli studi più recenti condotti sull’internal auditing si evidenzia come, in un numero via via maggiore di aziende, il raggio di azione di tale funzione tenda ad estendersi dalle tradizionali attività di compliance e di revisione gestionale alla verifica dei sistemi di corporate governance e di gestione dei rischi. Alcuni studiosi ritengono, inoltre, che nei prossimi anni, gli internal auditor saranno coinvolti con maggior frequenza nelle attività di verifica dei programmi di responsabilità sociale. Il presente lavoro si propone di contribuire al dibattito in corso in ambito nazionale ed internazionale sugli scenari evolutivi dell’attività di IA. Partendo dai risultati di due ricerche empiriche condotte a livello mondiale, in questo articolo si analizzano i cambiamenti intervenuti nell’attività di internal auditing nel corso degli ultimi anni, esaminano le probabili tendenze evolutive ed evidenziano analogie e differenze che sussistono fra aree geografiche e settori di attività.